Refunds apply only to the returned items. Original shipping costs are non-refundable, and the purchaser is responsible for covering the return shipping costs. Please bear in mind that if your order qualified for free shipping but is later returned in full, the original shipping costs will be deducted from your refund, as the total value of the order no longer meets the minimum requirement for free shipping.
Don’t hesitate to reach out to our customer service team if you have any questions:
Email: hey@maximilianequestrian.com
WhatsApp: +34 676 840 245