Shipping and Returns


SHIPPING COSTS

Germany
  • Shipping: 4,90€
  • Free Shipping on orders over 100€
European Union, Switzerland, Norway, UK
  • Shipping: 6,90€
  • Free Shipping on orders over 200€
Rest of the World
  • Shipping: 7,90€
  • Free Shipping on orders over 200€

We use tracked shipping for all our shipments so you always know where your package is.

At the moment we cannot ship orders to PO boxes. Please use a different shipping address for your purchase.

    RETURNS & EXCHANGES

    We hope you love your Maximilian Equestrian products but we understand that you may change your mind. We accept refunds and exchanges for 14 days from receipt of the goods at your address. 

    To be eligible for a return or exchange, your item must be unused and in the same condition that you received it (perfectly clean and brand new). It must also be in the original packaging, with all the tags still attached and folded carefully to avoid wrinkles. Unfortunately we can't accept returns if the product is extremely wrinkly or has accumulated dirt (for example dust, makeup or hairs).

    For hygiene reasons, head wear and socks are non-returnable for a refund or an exchange.

    If you would like to return or exchange an item, please email us on hey@maximilianequestrian.com

    Please ship the items to the address below:

    Arroyo Baudet GbR
    Körnerstr. 48E
    12157 Berlin (Germany)

    The refund will be done as soon as we receive and check the products. The refund only applies to the returned items. The original shipping costs won't be refunded and the purchaser will be responsible for paying for the return shipping costs.

    Sale products are exchangeable but not returnable.

    Non-returnable items: Gift cards

    Please email us on hey@maximilianequestrian.com if you have any questions.