SHIPPING COSTS

Germany, Spain

• Shipping: 4,90€
• Free Shipping on orders over 100€

• Shipping: 7,90€
• Free Shipping on orders over 200€

• Shipping: 9,90€
• Free Shipping on orders over 200€

We use tracked shipping for all our shipments so you always know where your package is. We also offer Express shipping worldwide. Express price will be calculated during the check-out process.

At the moment we cannot ship orders to PO boxes. Please use a different shipping address for your purchase.

All parcels are shipped from our warehouse in Spain. If your address is outside the European Union, your country might charge additional import duties. This is completely outside our control.

Please bear in mind that during special events, such us launches and sales, our warehouse team might need longer to process your order. You will be notified with the tracking number as soon as we ship your package. If you need your order urgently, we recommend you to choose Express Shipping at check-out.

RETURNS & EXCHANGES

All orders placed between 14th November 2023 until 31st December 2023 have an extended returns policy, and can be exchanged or returned until 10th January 2024.

We hope you love your Maximilian Equestrian products but we understand that you may change your mind. We accept refunds and exchanges for 14 days from receipt of the goods at your address. 

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it (perfectly clean and brand new). It must also be in the original packaging, with all the tags still attached and folded carefully to avoid wrinkles. Unfortunately we can't accept returns if the product is extremely wrinkly or has accumulated dirt (for example dust, makeup or hairs).

For hygiene reasons, head wear and socks are non-returnable for a refund or an exchange. Gift cards are non-returnable either.

All sale items purchased with a 50% or higher discount will be final sale and are non-returnable/ non-exchangeable/ non-refundable. Any items purchased with a discount lower than 50% can only be exchanged for a different size or colour.

If you would like to return or exchange an item, please email us on hey@maximilianequestrian.com

Please ship the items to the following address:
Maximilian Collection SL
Calle La Granja 6
28108 Alcobendas (Madrid - Spain)

The refund will be processed as soon as we receive and check the products. The refund only applies to the returned items. The original shipping costs won't be refunded and the purchaser will be responsible for paying for the return shipping costs.

Please email us on hey@maximilianequestrian.com if you have any questions.