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Shipping and Returns


Shipping

EU, Switzerland, Sweden, Norway, UK

  • Shipping: 7,99€
  • FREE Shipping on orders over 99,99€

Rest of the World
  • Shipping: 9,99€

 

Returns

(1) Returns
You have the right to cancel this contract within 14 days without giving a reason and to return the goods to us. The cancellation period is 14 days from the date of receipt of the goods.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To exercise the right of withdrawal, you must inform us in writing via email to hey@maximilianequestrian.com.

Please ship the items to our address:

Arroyo Baudet GbR
Eckiusstr. 9
85049 Ingolstadt (Germany)

Non-returnable items:
Gift cards

(2) Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

(3) Exchanges (if applicable)
If you want to exchange one or more items, please contact us via email at hey@maximilianequestrian.com. We will process your exchange.

(4) Shipping
Please ship the items to our address:

Arroyo Baudet GbR
Eckiusstr. 9
85049 Ingolstadt (Germany)

The purchaser will be responsible for paying for the return shipping costs.