Shipping and Returns


Shipping

European Union, Switzerland, Norway, UK

  • Shipping: 8,95€
  • Free Shipping on orders over 200€

Rest of the World

  • Shipping: 8,95€
  • Free Shipping on orders over 200€

Germany

  • Shipping: 6,95€
  • Free Shipping on orders over 200€

 

(1) Returns
You have the right to cancel this contract within 14 days without giving a reason and to return the goods to us. The cancellation period is 14 days from the date of receipt of the goods.

To be eligible for a return, your item must be unused and in the same condition that you received it (perfectly clean and brand new). It must also be in the original packaging and folded carefully to avoid wrinkles. We don't accept returns if the product is extremely wrinkly or has accumulated dirt (for example dust or hairs).

To exercise the right of withdrawal, you must inform us in writing via email to hey@maximilianequestrian.com.

Please ship the items to the address below:

Arroyo Baudet GbR
Albrechtstr. 113
12103 Berlin (Germany)

Non-returnable items:
Gift cards

(2) Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please be aware that your item must be unused and in the same condition that you received (perfectly clean and brand new). It must also be in the original packaging and folded carefully to avoid wrinkles. 

Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

(3) Exchanges (if applicable)
If you want to exchange one or more items, please contact us via email at hey@maximilianequestrian.com. We will process your exchange.

(4) Shipping
Please ship the items to our address:

Arroyo Baudet GbR
Albrechtstr. 113
12103 Berlin (Germany)

The purchaser will be responsible for paying for the return shipping costs.